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Shipping Info ![]() ![]() ![]()
Shipping questions:
Orders placed via the web site before 10 am EST are processed and shipped that business day. Expect immediate receipt of a confirmation email with order details. A second email will be sent with shipping details when the order is shipped. For orders with a specific "need by" date please note that information in the comments section during the checkout process. If you need expidited shipping after 10am please call 540-745-3085 to ensure we can get your package out that day. If you do not receive an order confirmation immediately, there's a problem somewhere! First check your spam folder. If the email isn't there, please check your registration information on our website to be sure that your email address is correct. In the same place, check your order history for a record of the order. If your order is not in your order history, then your order did not get placed and your credit card did not get charged. If the order is in your account history, then we've got your order but your email got lost, somehow. So call us or shoot us a quick email. We check often our email often and respond quickly. General Shipping Details: International orders can be shipped via USPS International First Class or Priority Mail International. Tracking is not available for First Class shipments, and the post office does not guarantee arrival at any particular time. Priority shipments come with limited tracking, and expedited arrival, typically within 2 weeks. However, once the item leaves the country we can't track it down, and the speed of its arrival depends on how fast it gets through your country's customs department. We have done what we can to speed this process up by clearly labeling the contents, but other then that, there is nothing that can be done. Also, please note, RAGGEDedge is not responsible for any international custom charges, duties or taxes and cannot determine in advance what these charges will be. Simply Contact Us for any questions or concerns regarding shipping. |
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